Returns Solutions –
“Complete Shop Management System”

1. Faster Turnaround – By giving your service advisors streamlined tools, you reduce time from vehicle check-in to job assignment to invoicing.
2. Higher Repair Order Value – With access to vehicle history, digital inspections, and upsell prompts, you capture more of the recommended work.
3. Better Customer Experience – Transparent inspections, timely updates, and professional estimates increase trust and repeat business.
4. Reduced Errors & Lost Revenue – With seamless integration between service writing and your accounting module, you avoid duplicated data, missing invoices, or mis-booked jobs.
5. Actionable Insights – See what your advisors and techs are doing, where the bottlenecks are, so you can continuously improve.
6. Scalable Growth – As you add locations or advisers, the system grows with you. Using a single platform rather than multiple helps you scale more easily.

1. Check-In & Write Up – Service advisor checks in the vehicle, records customer/vehicle data (or selects existing customer), captures initial inspection.
2. Create Estimate/Work Order – Add parts, labor, apply markup, show margin warnings, present digital inspection with photos/videos to customer for approval.
3. Approve & Invoice – Once approved, convert the estimate to a work order/invoice, update parts inventory (optional), process payment, and sync with the accounting module so your books stay current.

• Backed by over 30 years of automotive business and shop accounting experience (you, as the owner, bring real-world shop floor and accounting knowledge).
• Designed specifically for automotive repair shops — not a generic office program shoe-horned into shop workflows.
• One platform, two modules: Accounting and Service Advisor — you don’t have to stitch disparate systems together.
• Focus on your primary roles: You, the experienced auto shop owner serving other shop owners, understand the pain points — we built for them.
• Ongoing support, updates, and training — so your team gets up and running fast and stays current.

Ready to streamline your front-desk and boost your repair shop’s profitability?
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Combine the power of our Service Advisor Module with our Accounting Module — all from Returns Solutions.